Fonoma Privacy Policy

Privacy Policy & Cookies Statement

About Fonoma

Fonoma, LLC operates www.fonoma.com ("Website"). Our EIN is 461212312 and our postal address is:

3650 NW 82nd AVE Suite 401
Doral FL 33166
United States

What is Fonoma's Privacy Policy and Cookies Statement?

At Fonoma we always respect our members' privacy and their personal information, so we take this matter very seriously. That's why we always comply with the obligations established under data protection laws. We want you to know every detail of our Privacy Policy and Cookies Statement so you know exactly how we use any personal data you provide us. We recommend reading it all carefully. Please note that by visiting and registering on the Website you are accepting the terms set forth herein.

Stored Data

What information is stored by Fonoma?

There are two types of information that we store:

"Personal Data" - This is information that identifies you or can be used to identify you. We may collect and process the following Personal Data about you:

Your name
Your email address
The last four digits and expiration date of your credit cards
Your IP address
Other information you provide by filling in forms on our Website
Link to your Meta or Google profile picture if you register using either of them
We may also ask for information if you report a problem with our Website or App
If you contact us we may keep a record of that correspondence
Details of the recharge transactions you carry out, as well as your visits to the Website

When you install the Fonoma app, you'll also be asked to allow us access to your mobile device's address book. We collect a copy of the phone numbers, names and, if applicable, account identifiers for Nauta services, of all your contacts (whether they are Fonoma customers or not, but only name, phone number and Nauta account identifier) in order to provide functionality and administer our services. We will not store your mobile device's complete address book on our servers, the data will be stored locally on your device. Only the data of contacts to whom you send a recharge will be stored on our servers.

"Non-Personal Data" - Like most websites, Fonoma collects statistical and analytical information. This is what we call Non-Personal Data. Unlike Personal Data, this information cannot be used to identify or contact you. Examples of this data include web browser types and other anonymous statistical information involving the use of our Website.

How do we use your Personal Data?

We can use this information for the following:

To be able to send the recharge you requested and process any payment related to that recharge.
To contact you if necessary regarding a recharge you have sent or to respond to any communication you may have sent us
To provide you with information about new features that might interest you
To notify you of any changes to the Website or Services
To ensure that content on our Website is presented in the most effective manner for you and your computer
Customer Support
For security and fraud prevention

Why does Fonoma collect Non-Personal Data?

At Fonoma we are always looking to improve and help our users as much as possible, and collecting this information is an important way to achieve this. We want to better understand where our users come from, what they like or don't like about the site to better serve them.

Cookies

What is a Cookie?

A cookie is a small text file that is stored by the web browser on your computer each time you visit certain websites. A cookie allows a website to distinguish between your computer and another user's computer.

Do Cookies store my Personal Data?

In general, cookies do not contain Personal Data unless you have already provided that information to the Website.

What type of Cookies does the Website use and for what purpose?

The Website uses cookies that can be divided into the following categories:

Strictly Necessary: These allow you to stay logged in during your visit to the Website and perform actions without having to log in again.
Functional: These allow the Website to remember certain details about the choices you make (for example, the language you use on the Website, your default currency for sending recharges, etc.) to give you the best possible experience when using Fonoma.
Analytical: These allow us to recognize and count the number of visitors to the Website. As well as how long you stay and where you came from. They help Fonoma improve the way the Website works.

Direct Marketing

Will Fonoma use my Personal Data for direct marketing?

With your consent, we may use your Personal Data to send you information via email related to our services and promotions that may interest you.

Can I cancel my subscription?

You can also cancel your subscription at any time and free of charge using the facility provided for this purpose (perhaps a link) in the email that Fonoma sends you or by sending us an email to [email protected].